MyoCalme CES Therapy FAQ's

Where is the best place to use my CES Therapy Device?

This is probably the most common question that we get here at StimTens. You should find a quiet, comfortable place when using your CES therapy device, preferably with as few distractions as possible. You may recline if you like, lie down or sit upright, however you feel most comfortable. The great benefit of the MyoCalme device is that you can use it anywhere since it is very indiscreet and uses ear clip electrodes that are very similar in size and shape to ear buds that you may use to listen to music.  MANY of our clients bring it with them to work and use it while on breaks or commuting on the train/plane/bus (don't use while operating a motor vehicle). You may also bring it to the park, nature center, beach or any other place with comfortable surroundings for you.

How long before I notice results from CES therapy?

Individuals can respond differently to CES therapy. For some, the results are practically immediate, they notice significant improvement after one or two sessions. For others, it may take a little longer, noticeable improvement may not occur for three to four weeks. Most users do notice continuing improvement as they use the CES therapy device.

How do the ear clip electrodes stimulate the brain?

The ear clip electrodes stimulate the free nerve endings or bare nerve endings, these are unspecialized, afferent nerve fiber ending of a sensory neuron. The term afferent refers to nerves that bring information to the brain. The stimulation that these nerve endings receive signal the brain to balance hormones, bringing the brain into a more relaxed state.

What is the difference between CES Therapy and tDCS?

We get this question quite often, MyoCalme CES therapy is FDA cleared and triggers a reaction within your brain to stimulate the improvement of hormones to improve anxiety, insomnia & depression symptoms. Specific square waves are used to do this.  tDCS uses a direct current and is not cleared by the FDA as a treatment for any conditions, it's basically no different than hooking wires to a battery & sponge and then placing one end on your head. In regard to tDCS, "tDCS is an experimental treatment and the technology behind it has not been approved by the FDA." -Psychiatry today

What's the difference between TMS & CES therapy?

CES therapy is detailed thoroughly throughout this website. As far as TMS therapy, the TMS stands for transcranial magnetic stimulation. As the name implies, it works by magnetic fields penetrating your brain, very much like an MRI machine. TMS therapy is usually provided for depressed patients in hospital settings. It has shown to be successful in studies but the costs can run several thousand dollars for multiple sessions.

Should I use the StimTen's CES therapy device before bed?

You may use your StimTen's CES therapy device anytime. As far as using before bed, it really depends on the individual. In general, it's recommended using the machine about two hours before bed but we do have individuals that swear by using the device less than 30 minutes before going to sleep. According to them, a "calmness" comes over them & they sleep very soundly shortly after use.  In any case, do not use CES therapy while you sleep. Remove the device and turn it off before sleeping.

Do I need authorization for MyoCalme CES Therapy?

You do need authorization for the MyoCalme CES therapy device if it's being shipped within the USA. You do not need authorization anywhere else. You may obtain online authorization here: MyoCalme Authorization The authorization process is further described on the MyoCalme product page and on the submission form within the above link

Why don't I feel any stimulation?

When first starting off with CES therapy, we recommend a low power setting to get you somewhat acclimated to your session, because of this, the "pulsing/tingling" that you feel may be very, very slight. After acclimation, users will typically increase their power setting. When set properly, the tingling should be somewhat noticeable but comfortable, for some, this may be power level .02 or so, while others are totally comfortable at a .08 power setting. Also, if you think you are not feeling the stimulation as much as you should, try moving the electrodes around a little on your earlobes, this usually helps. Make sure that the battery if fully charged as well.

How well do the carbon ear clip electrodes work?

The StimTen's CES MyoCalme stimulator includes one pair of carbon ear clip electrodes with your order. The conductively is excellent with these, additionally, they're extremely convenient and you do not need to keep replacing them. These are the most comfortable & conductive ear clip electrodes available. You simply place a small amount of gel on them & clip them to your ear lobes. They are very discreet enabling you to use the StimTen's CES stimulator anywhere.

Does it matter how I wear the ear clip electrodes?

The ear clip electrodes are generally worn so that the contact surface (larger rubber/carbon surface) is placed on the back side of your earlobe, the area closest to your neck.

Are there alternatives to ear clip electrodes?

Yes, there are some that prefer alternatives to the ear clip electrodes. For those, we offer cloth rectangular and round electrodes that are placed behind the earlobe. The rectangular and round work the same, it's really just a matter of what shape you prefer. These are available on our accessories page and include instructions when ordered.

I've been using the device for several weeks and have not noticed improvement

As mentioned, everyone can respond to CES therapy differently. There are some circumstance where CES therapy may not improve conditions but in most cases, it's very effective, it may take a few weeks though. Users that are not noticing improvement may achieve better results if they change their CES routine. For example, if you're using the device for 30 minutes daily at 3pm and don't notice results after two weeks or so, try breaking up your sessions, 20 minutes earlier in the day and then 20 minutes at night.

What does cranial electrotherapy stimulation feel like?

When set correctly, you should experience a mild "pulsing" sensation. It's recommended that you're sitting down for at least the first CES session, in case you experience any dizziness, the dizziness can be perfectly normal. Shortly, thereafter, you should feel a sense of calmness for the remainder of the session.   

What can cranial electrotherapy stimulation improve?

The StimTen's CES therapy stimulator is FDA cleared to improve anxiety, depression and insomnia symptoms. Many individuals do use the CES machine for other purposes as well: PTSD, ADHD, various sleep disorders (in addition to insomnia), improving concentration, general relaxation, improving focus, assistance grieving a deceased family member, friend or pet.

Are there individuals that should not use CES therapy?

Individuals that wear implanted devices such as implanted nerve stimulators or pacemakers are cautioned against using CES therapy machines. This information is indicated in the user manual that you will receive with your device. Although CES therapy will not cause seizures, those with a history of seizures or epilepsy are cautioned against using CES therapy.

Why do I feel more stimulation on one side?

It's very common for electrotherapy devices to feel "stronger" on one side than the other. This is not only true for CES (cranial electrotherapy stimulation) but also for EMS and TENS therapy devices. You can often have electrodes on both shoulders, for example, in the same place and with the exact same power, typically, you will feel it more on one side than the other. This is perfectly normal and the power is being distributed evenly to both sides, even though it may feel differently.

How do I adjust the time/power on my StimTen's CES machine?

Your device includes easy-to-follow instructions but here's a quick recap:

1. Turn the side power to the ON position

2. Press the POWER button on the FACE of the unit

3. Press the TIMER button on the FACE of the unit

4. Set your desired time by using down arrows, hold these down while pressing, 30 min. is recommended

5. Press the power button on face again

6. Use up arrow to select your power level, hold this down while pressing.

7. Don't forget to turn the device OFF when done.

How do I get the Time or Power to go up or down?

You use the up and down arrows on the face of the unit to adjust your time and power settings. You'll need to hold these buttons down to control the time or power, you will see the display change according on the face of the device as you hold these buttons down.

Can I use StimTen's CES therapy more than once a day?

Yes. There are users that break up their sessions into two 20 to 30 minute sessions daily and achieve positive results. This can depend on your schedule and may be worth giving a try to see if you get greater benefit from a single 30 minute session. It's not recommended to go beyond 45 minutes in a single session or use CES therapy more than one hour a day, it's not necessary.  

Is it ok to drive while using the device?

You should not drive or operate any machinery while using the device. We suggest finding a comfortable, quiet area and relaxing while you use it.

Can I stop taking my medication once I begin CES therapy?

We strongly suggest speaking to a medical professional before stopping or changing any medications.

Does the MyoCalme CES therapy have any side effects?

There are no long term side effects with CES therapy. It's very safe and non-addictive. There have been some reports of short-term headaches with approximately one in about 250 users and some reports of short-term vertigo as well. These symptoms typically subside after use.

Can I return it if it doesn't work for me?

The myocalme includes a 30 day guarantee so, yes, you may return the device if you find that it's not working for your situation. A 10% restock fee will apply.

STIMTEN'S MONTHLY SPOTLIGHT

When using the myocalme device for the first time, the first thing that you’ll notice is a tingling sensation on your earlobes, this is the pulse coming from the frequency produced by the device, it’s triggering your brain to balance the key hormones responsible for you mood, sleep & anxiety levels. You may notice that if you try to walk, your balance may be somewhat off, this is perfectly normal but you may want to use the device sitting down until you get acclimated to CES therapy.

The first few days………….

You should notice that you’re falling asleep better at night and not waking up as much. You’ll feel more refreshed in the morning due to better sleep and perhaps less medication (if that’s the case). Additionally, you should notice some improvement in your mood and feel less anxious, this will result in less stress.

Continuing into the second week………

At the end of week one, you should notice a better sense of balance and calm along with less irritation. Sleep should continue to improve. You should also notice an improvement in your mood and be more focussed.

By week three………………….

You should notice a heightened sense of alertness and concentration improvement. Further improvement in mood and sleep with less irritability. You will be able to relax.

After that………

Continued improvement with sleep, anxiety, stress & depression symptoms. You may cut back to using the device every other day by approximately week four. This is up to you and if you notice a negative change after cutting back, you may want to use the device again daily or at least five times a week.  

When you purchase your MyoCalme device, you will receive everything necessary to begin your daily CES therapy routine, this includes:

•  ONE MYOCALME CES DEVICE 
• CARBON EARCLIP ELECTRODES with outstanding comfort
• 2 OZ. Salt-free, Hypoallergenic conductive gel
• RECHARGEABLE 9V BATTERY & CHARGER
• Low battery indicator
• Lead wire
• STIMTENS CARRYING CASE WITH WATER RESISTANT INTERIOR
• Instruction manual & set up guide
• 30-DAY GUARANTEE-If you don't like it, we'll take it back
• Free 2-Day shipping (within USA)
• FIVE-YEAR WARRANTY

The MyoCalme utilizes the most advanced technology available in a CES device, similar devices featuring digital technology sell for over $800. The MyoCalme cranial electrotherapy stimulator features the same technology offered at the top hospitals & clinics that you can use in the comfort of your own home. Some of the technology used in the MyoCalme CES device worth noting includes:

• Digitally calibrated settings so you can hone in on your precise power level
• Carbon ear clip electrodes so you can relax in comfort during your session. These are non-invasive, highly conductive, reusable and are not hampered by hair of any length. 
• Powered by a rechargeable 9V lithium Ion Battery assuring adequate power for all levels, less expense and less environmental impact.
• A symmetrical bi-phasic square wave is featured with the MyoCalme device, this is digitally calibrated so that you are assured that you are benefiting from the best CES treatment possible. 

The MyoCalme relieves anxiety, depression and insomnia without drugs.  It's FDA cleared, proven technology that balances the hormones, that include: melatonin, serotonin, cortisol, and others that affect mood, anxiety & sleep. Your moods and emotions are controlled through electrochemical signals in the brain, when the signals aren't functioning properly, the hormones and neurotransmitters that regulate your emotions can become unbalanced. The MyoCalme is able to safely modulate the brains electrochemical signals to bring them back into balance. 

TECHNICAL SPECIFICATIONS

• Digitally Calibrated Symmetrical Biphasic WaveForm
• 15Vp @ 500 Ω load Output Voltage
• 500 µm fixed Pulse Width
• 5 Hz Frequency

The myocalme is manufactured for StimTens WorldWide, LLC by Johari Medical, Carlsbad, CA & Rajasthan, IN locations.

GUARANTEE & WARRANTY

With a 93% success rate, we do not get many returns but, If you find that the myocalme is not working as your expected, we'll take it back. A 30-day guarantee is honored if you are not satisfied with the performance of the device. A 10% restocking fee applies to returns. 

If you wish to return the device within 30 days, you can, simply contact us for an RMA# and shipping instructions. The purchaser of the device is responsible for shipping charges upon purchase and return of the device. We will refund you the amount of your purchase promptly upon inspection of the device less a 10% restock fee.

The myocalme includes a 5 year warranty from manufacturers defects. The 5 year warranty applies to the physical device and does not apply to lead wires, electrodes, gels or batteries.  

FREE SHIPPING $349 OR OVER WITHIN USA

When you order the MyoCalme from StimTens, it will be tested, packed up and will ship from Atlanta, Georgia usually within about an hour of when your order is placed. You will receive your tracking information via email. There is no charge for packages $300 or over within the USA and a flat rate charge of $7.99 for packages that are less than $349. We ship to Puerto Rico, Hawaii & Alaska at these rates as well.

Your MyoCalme order will be shipped via USPS priority 2 Day Shipping within the USA & to APO addresses. You package will arrive in a padded and secure USPS padded envelope.  

SHIPPING TO CANADA

There is a $10 Charge for packages $300 or over to Canada. These are shipped via DHL Express and will normally arrive within about three days. A $25 charge will apply to packages under $300 to Canada. These packages will ship via DHL Express or USPS priority, depending on what provider will provide the best rates for your package. USPS deliveries typically take about one week. The recipient of the package is responsible for paying duties and taxes if they apply.

LOCATIONS OUTSIDE OF USA & CANADA

There is a $25 Charge for packages over $300 to all locations outside of the USA & Canada. Items are shipped via DHL Express and will normally arrive within about five days. A $25 charge will also apply to packages under $300 to these locations. These packages will ship via DHL Express or USPS priority, depending on what provider will provide the best rates for your package. USPS deliveries typically take about ten days. The recipient is responsible for paying duties and taxes if they apply.

Have Medicare or Insurance questions? Please contact us at the link below:

Medicare/Insurance Inquiry

Once your order your MyoCalme device, you will need to submit authorization before we can ship it to you. Authorization IS NOT necessary outside of the U.S.A.  Authorization may be obtained in one of two ways:

EXPRESS OPTION #1:   You may order the MyoCalme device and then obtain authorization online. With this option, you will place your order as usual. You will then receive a follow-up email shortly after your order is placed. This email will include an authorization form link where you will answer a few questions. When you submit the form, it will forward directly to a medical professional. There will be an $18 charge for submission of the form that will read LNJ medical on your statement. Once the form is approved, we will ship the MyoCalme to you. Average form approval time is less than 30 minutes. You will also see a checkbox at checkout that restates these order options.

 OR

OPTION #2: Submit your own authorization via fax (800)-329-9212 or email stimtens@gmail.com. You may click this link in order to print off an authorization form & device details to show your health care professional. You will also see a checkbox at checkout that restates these order options.

Questions? Give us a call at: 800.329.9212 or Text 678-670-0833 we're happy to help!